Betting Rules

1. General betting principles

Richville Casino aims to provide clear information about the games, markets, betting options and account activities available on the website. The rules displayed for a particular game or market form part of the terms applying to your bet. If a specific game rule conflicts with a general rule on this page, the specific rule will normally apply to that game or market.

You are responsible for reading the relevant information before placing a bet. This may include the available selection, odds or payout information, stake limits, closing time, result conditions and any special restrictions. Information can differ between games, markets, devices or locations, so you should rely on the information displayed at the time you place the bet.

You must be legally permitted to gamble in the place where you are located. You must also meet the applicable minimum age requirement and comply with all laws and regulations that apply to you. You should not access or use the website from a location where online gambling is prohibited or restricted. Richville Casino may carry out account, identity or location checks where required or considered necessary.

Player responsibilities

• Only one person may use an individual player account, unless expressly permitted by the applicable account terms.
• You must provide information that is accurate, current and complete when creating or maintaining an account.
• You must keep your login details secure and must not allow another person to place bets using your account.
• Bets must be placed for personal use and not on behalf of another person, organisation or undisclosed beneficiary.
• You must not use the website for unlawful activity, fraud, money laundering, cheating or any attempt to manipulate a game or betting market.
• You should check your bet carefully before confirming it, including the selection, stake and applicable odds or terms.
• You must tell Richville Casino through the available support channel if you believe your account has been accessed without permission.

Richville Casino may refuse, limit, suspend or review a bet or account where this is permitted by applicable law and the relevant account terms. Any action taken may take account of technical issues, account concerns, responsible gambling requirements, suspected misuse or information that could affect the validity of a bet.

2. Placing and confirming bets

Bet acceptance

A bet is not accepted merely because you have selected an option or entered a stake. A bet is accepted only when the website records the transaction and provides an appropriate confirmation or shows it as accepted in your account. A bet that remains pending, is rejected or does not appear in your betting history should not be treated as accepted.

You are responsible for checking the status of each bet. If a technical interruption occurs while you are placing a bet, do not assume that the bet was accepted or cancelled. Review your account history when access is restored. If the status remains unclear, the transaction may be reviewed against available system records and other relevant information.

Odds, stakes and selections

The odds, payout information or other pricing shown before confirmation may change before a bet is accepted. Where the system requires you to confirm a price change, the bet will not be accepted unless you agree to the updated information. Once accepted, the price and terms recorded for the bet will normally apply, subject to these rules and any applicable game-specific conditions.

You should verify that the stake and selection are correct before confirming the bet. An accepted bet cannot normally be changed or cancelled at your request. Cancellation, amendment or refund may be available only where a specific rule, technical correction, applicable law or authorised decision allows it.

• A bet may be rejected if the market is closed, suspended, unavailable or no longer accepting bets.
• A bet may be rejected if the requested stake is outside the limits displayed for the relevant game or market.
• A bet may be rejected if account verification, payment verification or other compliance checks are incomplete.
• Duplicate, incomplete or incorrectly recorded transactions may be investigated and corrected where appropriate.
• If a displayed price, result or game state contains an obvious error, the transaction may be reviewed under the applicable error rules.
• A screenshot, browser message or personal record cannot guarantee that a bet was accepted if the transaction was not recorded by the website.

Technical interruptions and system records

Online services can be affected by network problems, device failures, maintenance, software faults, payment interruptions or other events outside reasonable control. If a technical issue affects a bet, game or account balance, Richville Casino may suspend the affected service, investigate the event and correct the account or transaction so that it reflects the valid outcome and applicable rules.

System records, transaction logs, game records and time stamps may be used when determining whether a bet was accepted and how it should be settled. You should retain your own records, but the website's transaction record will generally be the primary record for resolving an account or betting query.

Changes and cancellations

Once a bet has been accepted, it will generally remain binding until it is settled in accordance with the relevant rules. Richville Casino does not have to cancel or amend an accepted bet simply because you selected the wrong option or changed your mind. A cancellation or refund may occur where required by law, provided under a specific game rule, caused by a technical issue or authorised following a review.

3. Game outcomes and settlement

Casino and random outcome games

For games that generate outcomes through game software or a random outcome process, the result shown by the game determines the outcome of the round, subject to any game-specific rules. You should review the paytable, reel information, bonus feature conditions and other instructions shown for the game before playing. A game round is generally treated as complete when the relevant result has been generated and recorded by the system.

Stopping a display, closing a browser window or losing an internet connection does not necessarily cancel a game round. If a round has been accepted or started, the result may still be settled even if it is not immediately visible on your device. Where the result cannot be displayed because of a technical issue, the underlying game record may be used to determine the outcome.

Events, markets and external results

Where a bet relates to an event or result outside the website, settlement will be based on the result source or method identified in the relevant market rules. The applicable rules may explain how postponements, abandoned events, non-runners, changes to venue, participant withdrawals, score corrections or other unusual circumstances are treated.

If an official result is changed after a market has been settled, the market may be corrected where the relevant rules or applicable requirements allow this. A result will not normally be changed simply because later information produces a different opinion, unless the settlement source or market rules require a correction.

Voids, errors and unusual circumstances

A bet or game round may be declared void where the relevant rules provide for this. Examples can include an event not taking place, an invalid market, a material technical failure, a significant pricing or display error, or circumstances that prevent fair settlement. The treatment of a void bet depends on the type of bet and the specific terms displayed for it.

An obvious error may include an incorrect price, selection, result, payout display, game status or market description. If an obvious error occurs, Richville Casino may correct the error and settle the affected bet using the correct information, void the affected transaction or take another action permitted by the applicable rules. This does not affect bets that are unrelated to the error.

Settlement and pending results

Settlement information may be delayed while a result is being verified. A pending status does not by itself mean that a bet has won, lost or been cancelled. The final settlement will be made when the required result and account checks have been completed.

You should check your betting history and account balance after a game or event has concluded. If a result appears inconsistent with the applicable rules, raise the issue promptly so that the transaction can be reviewed. The review may include game data, time stamps, result information and other relevant records.

1. Check the relevant game or market rules before placing the bet.
2. Confirm the bet and review the acceptance message or betting history.
3. Keep your account secure and monitor transactions regularly.
4. Review the settlement result and balance after the game or event has concluded.
5. Raise any apparent discrepancy promptly through the support options available on the website.

4. Payments, disputes and responsible betting

Account and payment requirements

You may only use payment methods that are available to you lawfully and that you are authorised to use. The name and account information associated with a payment method may need to match your player account. Additional checks may be required before deposits, withdrawals or other account activity are completed.

Account balances and transactions should be checked regularly. If you believe a transaction is unauthorised, duplicated or incorrect, secure your account and raise the issue through the support channel made available on the website. Do not provide your password or security codes to another person. Richville Casino may delay, restrict or review a transaction where this is necessary for security, verification, legal or responsible gambling reasons.

Promotions and special offers

Any promotional bet, bonus, free play or special offer is subject to the terms displayed with that offer. Those terms may include eligibility conditions, qualifying activity, expiry arrangements, game restrictions, contribution rules, maximum benefits or other requirements. If a promotional term conflicts with a general betting rule, the promotional term will apply to the relevant offer to the extent permitted by applicable law.

Queries and disputes

If you think a bet has been accepted, recorded or settled incorrectly, review the game rules and transaction history first. You may then raise the matter through the support options available on the website. Include enough information for the transaction to be identified, such as the relevant date, game or market and transaction reference where one is shown. Do not send passwords or unnecessary sensitive information.

A review may consider system records, account history, game data, result information, payment records, applicable rules and relevant technical evidence. The outcome of a review may include confirming the original settlement, correcting a clear error, voiding an affected transaction or taking another step required by the applicable terms or law.

Responsible betting

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you begin and only gamble with money you can afford to lose. Keep track of the time and money you spend, take regular breaks and avoid gambling when you are upset, tired, under the influence of alcohol or trying to recover previous losses.

• Set personal deposit, spending or session limits where these tools are available.
• Use a break, temporary account restriction or self-exclusion option if you need time away from gambling.
• Do not borrow money, sell essential possessions or use money needed for household expenses to gamble.
• Do not ask another person to gamble for you or use another person's account.
• Seek independent help if gambling is affecting your finances, relationships, work, study or wellbeing.
• If you are unsure whether gambling is safe for you, stop playing and seek appropriate support before continuing.

These Betting Rules are intended as general information and do not replace the specific rules shown for an individual game, market or promotion. The version displayed on the website at the time of your activity may apply, subject to any rights or requirements that cannot lawfully be excluded. Please read all relevant information carefully before betting with Richville Casino.